1. Who we are
Adviin is an AI advisory and delivery practice registered in the Philippines (SEC Company Registration No.: 2025-174829).
Controller: Adviin
Website: adviin.ai
Email: [email protected]
Phone: +63 917 922 7062
Address: Chino Roces Ave, Pio del Pilar, Makati City, 1203 Metro Manila,
Philippines
For privacy-related questions or requests, contact us at [email protected].
2. Scope
This Privacy Policy applies to personal information we collect through this website, including our home page contact form and the general inquiry form on our Contact page. It does not cover third-party websites or services that we do not operate; those are governed by their own policies.
Our use of the website is also described in our Terms and Conditions.
3. Information we collect
3.1 Information you provide
When you submit a contact or inquiry form, we may collect:
- Full name
- Email address
- Phone number (if you provide it)
- Company or organization name (if you provide it)
- Message content and any optional fields (such as topic, subject, or inquiry type)
You choose what to include in optional fields. Required fields are marked on each form.
3.2 Information collected automatically
When you visit our site, our hosting and infrastructure providers may process limited technical data, such as IP address, browser type, device type, referring URL, and approximate access time. We use this information to deliver the site, maintain security, and understand aggregate usage—not to identify you personally unless combined with other data you provide.
We do not currently use advertising or behavioral tracking cookies on this website. If we introduce analytics or similar tools in the future, we will update this policy and, where required, obtain your consent.
4. How we use your information
We use personal information to:
- Respond to your inquiries and follow up on conversations you start with us
- Provide information about our AI advisory and delivery services
- Manage and develop our business relationship with you or your organization
- Operate, secure, and improve our website
- Comply with applicable legal obligations and protect our legitimate interests
We do not sell your personal information. We do not use form submissions for unrelated marketing without a clear legal basis and, where required, your consent.
5. Legal bases for processing
Depending on your location and the context, we rely on one or more of the following:
- Consent — for example, when you submit a form and agree to this Privacy Policy and our Terms and Conditions
- Legitimate interests — to respond to business inquiries, prevent fraud, and keep our website secure, balanced against your rights
- Contract or pre-contractual steps — when processing is necessary to discuss or deliver services you request
- Legal obligation — where we must retain or disclose information under applicable law
If you are in the Philippines, we process personal information in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and related issuances of the National Privacy Commission, where they apply to our activities.
6. How we share information
We may share personal information only when necessary:
- Service providers — such as email, hosting, form processing, or CRM tools that help us operate the website and manage inquiries, under contractual confidentiality and security obligations
- Professional advisers — lawyers, accountants, or insurers where reasonably required
- Authorities — when required by law, court order, or to protect rights, safety, and security
- Business transfers — in connection with a merger, acquisition, or sale of assets, with appropriate safeguards
Some providers may process data outside the Philippines. Where we transfer personal information internationally, we take steps that are appropriate to the circumstances, such as contractual protections or ensuring the recipient offers an adequate level of protection.
7. Retention
We keep personal information only for as long as needed for the purposes described in this policy, including to handle your inquiry, maintain business records, resolve disputes, and meet legal retention requirements.
As a general guide, contact form submissions and related correspondence are retained for up to three (3) years after our last meaningful interaction with you, unless a longer period is required by law or you ask us to delete information sooner (subject to exceptions below).
8. Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
Please use work-appropriate email addresses and avoid sending highly sensitive personal data (such as government ID numbers or health information) through our general contact forms unless we have agreed a secure channel.
9. Your rights
Depending on applicable law, you may have the right to request access to, correction of, deletion of, or restriction on our use of your personal information, to object to certain processing, or to withdraw consent where processing is consent-based.
To exercise these rights, email [email protected] with enough detail for us to verify your request. We will respond within the timeframe required by applicable law (for example, reasonable periods under Philippine data privacy rules).
We may need to retain certain information where we have a legal obligation or overriding legitimate interest. You may also lodge a complaint with the National Privacy Commission if you are in the Philippines and believe your rights have been violated.
10. Children
Our website and services are directed at business and professional audiences. We do not knowingly collect personal information from children under 18. If you believe we have received such information, contact us and we will delete it promptly.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes will be posted on this page; we encourage you to review it periodically.
12. Contact
For privacy questions, requests, or complaints:
Adviin
Email: [email protected]
Phone: +63 917 922 7062
Address: Chino Roces Ave, Pio del Pilar, Makati City, 1203 Metro Manila, Philippines